In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Diversity Delivers Consultation: Annex B - Summary of research conducted

| Diversity delivers | Public Appointments

Overview of research conducted in producing this strategy - Stages 1,2 and 3.

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Download Diversity Delivers Consultation: Annex B - Summary of research conducted publication as pdf
Download publication as msword
Download Diversity Delivers Consultation: Annex B - Summary of research conducted publication as msword