In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Vacancies and Tenders

If you’re interested in working for us, we publish all our job opportunities here. Go to the Vacancies section.

If you’d like to supply goods or services, we publish all our contract opportunities here. Go to the Tenders section.

If we have any job opportunities they are shown here. There’s a brief description of the role and the closing date. Click on the post advertised to find out more about the job and how to apply.

If we have any contract opportunities they are shown here. There's a brief description of the goods or services we need and the tender closing date. Click on the title of each tendering opportunity to find out more about the contract and how to submit a tender.