In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Home
Text size
Contrast
Menu

Harnessing board diversity - West College Scotland

| Diversity delivers | Public Appointments

This is one of a series of papers that describe the different techniques that boards are using to harness the diversity of their members.

 

Each paper includes a checklist of actions that boards can consider adapting and adopting to suit their own circumstances.

 

This paper includes advice on:

  • Designing a strategic and sustainable approach to tackling known and emerging issues around board diversity
  • Creating an integrated action plan for improvement
  • Building understanding (internally and externally) about what board diversity really looks like and the positive impacts expected from it
  • Recognising and developing the cultural and attitudinal foundations that impact on progress in this area

 Each paper includes contact details for boards that want to find out more.

Download publication as pdf
Download Harnessing board diversity - West College Scotland publication as pdf
Download publication as word document
Download Harnessing board diversity - West College Scotland publication as word document

Key to building and maintaining momentum has been the opportunities that the steering group members and the whole board have had for ‘frank and challenging discussions around diversity and different people’s positions on this’. This has been described as ‘not being defensive around what we know and what we thought we knew’ and ‘not just overlaying our own norms, perspectives, values and priorities’.