In some circumstances, it can currently take up to 5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Delivering Diversity Ten Years On - Full Report

| Diversity delivers | Public Appointments

This report provides detail on the extent to which the recommendations in Diversity Delivers - Scotland's first strategy for enhancing equality of opportunity in the ministerial public appointments process - have been met. 

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Download Delivering Diversity Ten Years On - Full Report publication as pdf
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Download Delivering Diversity Ten Years On - Full Report publication as word document