In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Delivering Diversity - DD@10

| Diversity delivers | Public Appointments

This report summarises progress against the recommendations set out in Diversity Delivers - Scotland's first strategy for enhancing equality of opportunity in the ministerial public appointments process. A full report is also available. 

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Download Delivering Diversity - DD@10 publication as pdf
Download publication as word document
Download Delivering Diversity - DD@10 publication as word document