In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Diversity Delivers Consultation: Annex C - Stage 1 Research

| Diversity delivers | Public Appointments

Report of the investigation into appointment practice under the interim Code of Practice and the new Code of Practice (November 2005-January 2007); analysis of applicant and appointee data; comparison of Senior Civil Service recruitment process and the public appointments process.

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Download Diversity Delivers Consultation: Annex C - Stage 1 Research publication as pdf
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Download Diversity Delivers Consultation: Annex C - Stage 1 Research publication as msword