In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

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Mental Health and Wellbeing Policy

| HR policies | Corporate

This policy outlines the Commissioner’s commitment to providing a safe and healthy working environment and their aim to support all employees as far as reasonably practicable to achieve and maintain a positive state of mental health and wellbeing.

Download publication as pdf
Download Mental Health and Wellbeing Policy publication as pdf
Download publication as word document
Download Mental Health and Wellbeing Policy publication as word document