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In some circumstances, it can currently take up to 5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Remote Working Agreement

| HR policies | Corporate

Employees wishing to request to work remotely on a regular or permanent basis should do so using the process outlined in the remote working policy. They should complete the attached Remote Working Agreement template to support their application.

Download publication as pdf
Download Remote Working Agreement publication as pdf
Download publication as word document
Download Remote Working Agreement publication as word document