In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

Home
Text size
Contrast
Menu

The Scottish Government's Response to our Report on Ineffective Succession Planning and Complaint Handling

| Appointment complaints and investigations | Public Appointments

The Scottish Government has provided a written response to the report produced by the Commissioner following an investigation into complaint claims that reappointments to the board of the Cairngorms National Park Authority were not made on the basis of sound evidence and process. 

Download publication as pdf
Download The Scottish Government's Response to our Report on Ineffective Succession Planning and Complaint Handling publication as pdf

Related content

View all