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In some circumstances, it can currently take up to 4.5 months to conduct an initial assessment for some complaints, particularly if they are complex. We are doing everything we can to reduce this time. You can find average timescales for each stage of complaint handling across all types of complaints here.

The Scottish Government's Response to our Survey on Time Commitment and Remuneration

| Regulation of appointments | Public Appointments

The Scottish Government has provided a written response to the report produced by the Commissioner following a survey of board members on time commitment and remuneration. 

Download publication as pdf
Download The Scottish Government's Response to our Survey on Time Commitment and Remuneration publication as pdf
Download publication as word document
Download The Scottish Government's Response to our Survey on Time Commitment and Remuneration publication as word document